Dr. Tollefson is Professor and Director of Facial Plastic and Reconstructive Surgery at the University of California Davis, where he specializes in cleft and pediatric craniofacial care, facial reconstruction and facial trauma care.
I'm Dr Travis Tollefson, the professor and director of facial plastic surgery here at U. C. Davis. You know, I have the great honor every morning to come into clinic and have a group of patients waiting to be ableto spend time in my clinic with me. These could be Children ranging from newborns to 80 year olds who are all suffering from different problems ranging from cleft lip and palate to cancer defects on the face. And it's really that that gives me the energy and gets me through a day with the process of trying to help them through and help them along their care. What sets U. C. Davis apart on has kept me excited to be. Here is the opportunity to work in an environment where research on patient care come together to make the best possible options for patients. And the opportunity to work with the undergraduate campus has given me opportunities to work with the engineering departments, and we're all trying to come up with different ways to improve people's lives. The other aspect of care that U C. Davis offers is a broad spectrum of students that range from the undergraduate to the medical student to the residents to the graduate students, and each of these add a new set of ideas that then can help build upon ways to make things better. It starts with commitment to understanding what the patient is really hoping for. Hoping to understand. This means taking time to sit down and ask questions and to listen. And if I sit back and listen long enough, I could start to see the motivations behind why a patient comes to sit and discuss the problem that they're having on. Once we get to that point, then it's a commitment to trying to teach and to explain some of the symptoms explain some of the reasons why the patients experiencing that and then, lastly, to have a commitment to do everything possible to address that and that could be in surgery. That could also mean saying no to surgery and making a decision together with some shared decision making between me and the patient